Privacy Policy

Last updated: June 2026

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By using our services, you agree to the practices described here.

1. Information We Collect

• Account details: name, phone number, and email where provided.
• Identity verification (KYC): identification documents, photographs/selfies, and related information, as required by law.
• Transaction data: order amounts, wallet addresses, bank account details used for settlement, and transaction history.
• Technical data: device, browser, IP address, and usage information.

2. How We Use Your Information

• To provide, process, and settle your transactions.
• To verify your identity and comply with KYC/AML obligations.
• To prevent fraud, abuse, and unauthorised activity.
• To provide customer support and improve our services.

3. How We Share Information

We do not sell your personal data. We may share information with regulators and law-enforcement authorities where legally required, and with service providers (such as payment, identity-verification, and infrastructure providers) strictly to operate our services.

4. Data Security

We use encryption and access controls to protect your information. Sensitive credentials are encrypted at rest. However, no method of transmission or storage is completely secure, and you use the service at your own risk.

5. Data Retention

We retain personal and transaction records for as long as your account is active and for any period required by applicable financial-services and anti-money-laundering laws.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to our legal record-keeping obligations. To make a request, contact us using the details below.

7. Contact Us

For privacy questions or requests, contact us through the contact options on our website.